SHIPPING AND DELIVERY

Delivery takes 1-3 business days in metropolitan areas, and up to 7 days for non-metro areas. If items are unavailable at time of delivery the customer will be notified via phone or email.

REFUND POLICY

At ALKALINE WATER ONLINE, we are committed to providing high quality products and services. 100% Guaranteed No Fuss Returns. If for any reason you are not completely satisfied with your purchase it may be exchanged for another purchase or you can have your online account credited with the purchase value or we can simply process a refund. Higher value gifts may be substituted with payment of the difference. Please return the unwanted gift to our address within one week of purchase. Returned goods must be unused and in resalable condition. Refunds less shipping cost will be processed once goods are returned.